Frequently Asked Questions

These are answers to some frequently asked questions about our ties, scarves, and Hawaiian shirts. We can design anything your imagination can envision!
I want to make an order. What do you need?

We will ask you to send your logo in a high resolution (preferably .ai or .eps) file format.  These are both vector art files which allows the artist to resize and make any necessary changes with out recreating the logo.

If you don’t have either of these, you can send us a high resolution jpeg and we’ll go from there. Tell us if you have any particular colors you’d like (Pantone colors preferred) and your design ideas, and our artists will give you a few options to start with.

How long is the entire process from start to finish?

From the date of final artwork approval, ties and scarves generally take about 4-6 weeks to be received, and Hawaiian shirts take 5-7 weeks. Requesting a sample of your order also adds another 2-3 weeks onto the total turnaround time.  Artwork approval can take one week to a few weeks, depending on your needs and the amount of revisions required.

Please let us know if you have a hard in-hand deadline as soon as possible. We can often accommodate a faster turnaround time — just contact us and we will discuss your options.

We ask that you be aware that there are occasionally unexpected manufacturing or custom delays beyond our control; these instances are rare, but we recommend that if your order has a must-have-by deadline to place your order sooner rather than later to avoid any possible issues.

Is artwork included with my custom neckwear?

We include a few rounds of initial artwork for your ties and scarves at no extra charge. Just send us your logo, preferred colors, and ideas, and our artists will create some fresh designs just for you.  We can also provide templates and specifications for your art department as well.

To get started, we need a high-resolution image file for your logo (preferably .ai or .eps) file format. If you don’t have either of these, you can send us a high resolution jpeg and we’ll go from there. Tell us if you have any particular colors you’d like (Pantone colors preferred) and your design ideas, and our artists will give you a few options to start with.

We include two hours of design time free of charge for smaller orders (30-99 pieces), which is generally enough for a few starting designs and some revisions, depending on how complex your design is.  We include more design time with larger orders (100+ pieces).  If your design requires additional revisions past our complimentary time, our artwork fees are billed at $45/hour.  We will notify you in advance of reaching your artwork time limit and then add your additional time to your invoice.

For scarves, we include two screen colors with 30+ pieces orders, three colors with 50+ piece orders, four colors with 100+ piece orders, and so on.  Additional screen colors are $50 each.

What about creating my Hawaiian shirt designs?
We include shirt artwork with a committed shirt order.  However, if you decide not to purchase shirts after we create artwork, or if you have excessive revisions, we will bill you for the art design time. Usually a few rounds of shirt artwork is 3-5 hours, for which we are billed $45/hr.
Most customers find a design they love within a few rounds, so this mainly applies if we make artwork and you decide to not get shirts after all.  When you pay for your artwork charges, we will send you your shirt design files to keep for the future.  If you decide to order shirts later instead, we will deduct the cost of your artwork from your purchase.
Can you match colors?

As we work with many businesses with trademarked designs, we are experienced in color matching our ties to particular colors and logos.  We utilize the Pantone color matching system (PMS) to track colors as accurately as possible from the artwork to finished product.

However, perfect color replication is not guaranteed: the PMS colors are for printing ink on paper, but we are using dye on fabric. Please note that colors can also appear different on your screen than paper or fabric.

If needed, we can request a physical sample with a placed order for you to verify the color; however, this adds 2-3 weeks onto your turnaround time.

What is the difference between woven or printed ties?

Woven ties have a richer texture, and are great for showcasing a distinct emblem.  Weaving the design makes it part of the fabric itself, not embroidered on top of a preexisting tie.  Because weaving relies on arranging threads in the fabric, it is not as well suited for tiny details such as small letters within a logo unless the logo is a large focal point of the tie.  There is a limit of six colors for weaving designs.  Weaving ties is also generally faster than screen printing (about 4-5 weeks).

Printed ties generally use screen printing, which allows for the ties to have sharp, crisp lines. It is ideal for more detailed designs and smaller text.  However, screen printing is a bit slower than weaving ties — about 5-7 weeks for the turnaround time.

Both screen printing and weaving ties requires the artwork to have solid, flat colors with no gradients.  For more than 6 colors, we often recommend digital printing.

You can see more examples of printed ties and woven ties here.

Which is better, screen printing or digital printing?

Screen printing allows for the ties to have sharp, crisp lines.  It is ideal for more detailed designs and smaller text. Screen printed designs must have solid, flat colors, usually represented by Pantone colors.  Screen printing is our slowest manufacturing process, taking between 5-7 weeks (depending on order size and queue).

Scarves have a limit for screen colors, depending on the size of your order.  For 30-49 pieces, we include two screen colors; 50-99 pieces come with three colors; 100-149 pieces include four colors, 150-249 pieces include five colors, and 250+ pieces include six colors.  Additional screen colors are $50/each.

You also have the option of digital printing, which is more like an inkjet process for fabric and allows for full-color designs and gradients.  This makes it a great choice for reproducing artwork or complicated designs.  However, digital printing has a $3 per tie surcharge or $5 per scarf or shirt surcharge.  It is also a bit faster to print, if turnaround times are a concern.

I am a new customer. How many ties or scarves can I order?

For ties and scarves, our minimum order is generally 50 pieces. Please note that you can’t combine these quantities to make 25 ties and 25 scarves; these products require two very different processes to make.

The absolute minimum we can do is 30 ties or 30 scarves, with a $3.00 surcharge per tie and a $5.00 surcharge per scarf.  Learn more about SCARVES and TIES.

Hawaiian shirts have a 50 piece minimum. As we make these custom shirts from the fabric up, we cannot accomodate smaller orders.

What are your billing terms?

Once your order is finalized, we request a 50% deposit. The balance is due on receipt of your purchase, with net 15 billing terms.

Please contact our financial guru Rhonda with any questions about estimates, invoices, or other billing concerns.

Do you have any other fees?

Your total includes the pricing for your custom neckwear or shirts, any additional artwork or screen charges, and the shipping charges from our headquarters in Chicago to you.  Please let us know if you need a formal estimate or have any other billing concerns.

Do you guarantee delivery by a specific date?

If we accept your order subject to delivery by a specific date, then you have the option to reject the order if the delivery terms are not met.

Please notify us if you have a hard deadline, so we can establish the time frame needed to ensure your in-hand date.

Where are you located?

Our family business is headquartered in Chicago.  A few of our designers work remotely, and our long-term manufacturing partner is located overseas.

What is “Corporate Textiles”?

Our incorporated name is “Corporate Textiles” and so invoices and such will be noted from that name.  However, as our website is www.shop4ties.com, we use that name more frequently.  You can call us whichever you prefer!

My question isn't answered here!

Fear not — we’re just a quick phone call or email away!  Contact us at 800-998-TIES (8437) or drop us a line at april@shop4ties.com.

4 Easy Steps: Order Custom Ties, Bow ties, or Scarves

Initial Contact

After your initial call or email showing interest, we’ll send you samples of our custom ties and scarves so that you can both see and touch the quality of our products.  Samples are the best way to be able to see the fine workmanship first hand.

Artist’s Concept

Now you’ve decided that custom neckwear is the perfect incentive or promotional product for your company. The only problem? You aren’t a designer and don’t quite know which direction to go in.  Leave it to our artists to provide you with unique and creative designs--all you have to do is select your favorite!

Final Artwork

Before we manufacture your neckwear, we want to be sure you’re completely happy with the design, so we submit final artwork for your approval. Our artist’s rendering is an accurate digital representation of what your neckwear will look like. Your satisfaction is key to our success!

Delivery

Four to six weeks after you approve the production proof, your order will be delivered. Our normal lead time from artist’s concept to finished neckwear is eight to ten weeks. However, we can usually accommodate your special time limits, just contact us!

Contact Our Experienced Design Team

1-800-998-8437

We’ll guide you through the process of designing and ordering your Custom Ties.

Give us a call or click below to give us details about your order. ¡Se habla español!

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